Meet our Insurance Specialists
CEO, Managing Partner
Scott Loochtan has been providing insurance solutions to individuals since 1987 when he founded Senior Services of Illinois, the same year he became licensed. He has been involved in insurance in one form or another his entire life. Scott launched his next agency in 1991 with two of his friends, both of whom are still with him today–one who has since become his brother-in-law making the professionals at CDIS of New Mexico a true family business. Consumers Direct Insurance Services of New Mexico is an Authorized Exclusive General Agent for Blue Cross and Blue Shield of New Mexico, an insurance firm that specializes in health and Medicare-related coverage.
Learn more about Scott >
Executive Vice President
“Her philosophy is simple. She puts the client first!”
Jenn Hamann started in the Insurance industry in 2007 and immediately proved that hard work can overcome inexperience. Within her first year, she was the #7 producer in the country with one of the largest and most widely known insurance agencies. Her ability to lead others gravitated her to co-founding her own agency and within months, they became the #1 GA for yet another well-known agency. Her expertise and credibility led a nationally renowned sales trainer, to seek her out to found a new Insurance Agency. In the midst of a recession and with the challenges of major changes to the healthcare industry; the agency became a million-dollar producer within 60 days and a Premier Agency within 6 months.
She has been with Consumers Direct Insurance Services since 2012 focusing on growing Medicare, Individual Health, and Group business. She handles many of the day-to-day operations including managing, planning, coaching, and retaining business. She successfully trains agents to increase their own personal production, reach and surpass their own sales goals, and grow their businesses to new heights. Prior to health insurance, Jenn was a National Political Fundraiser. Jenn resides in Denver, Colorado with her husband Doug, and her two children, Brayden and Gavin.
Rosalyn Ahmad has been a licensed Health and Life agent since 2004. She is the mother of 4 children and knows how important it is to get the most out of her insurance plans. Her main focus is always putting her clients first, educating them on the plan that will work best for them. She loves the excitement of helping people and knowing that she put them in a better place than before they called her. Her motto is “Live Life don’t let it live you.
Formerly a small business owner and public school educator, Jenna moved over to the insurance industry in 2016. Jenna’s main goal is to turn Medicare’s ocean of confusion and madness into a calm pool of security for her clientele. Despite various safety precautions and restrictions on interactions, building relationships and answering questions remain her top priority. When she is not in her office, she spends time with her family, hiking outside, and board gaming inside.
“I truly enjoy what I do, because I have the ability to really help people get through times of uncertainty. Whether it’s helping people prepare for retirement or making sure that their basic health insurance needs are taken care of, I know that I put their minds at ease.”
Phil Coelho is a licensed education specialist that has been involved in the insurance industry since 1996. He holds licenses in life, health and property, and casualty. Phil has been part of Senior Services of Illinois (SSI) for nine years as an outside agent primarily providing health and Medicare-related insurance solutions to his growing list of clients. Prior to joining SSI, Phil was with Allstate for six years writing home and auto insurance. Outside of the office, he is an avid golfer and skier and enjoys Ohio State football and NASCAR. Phil graduated from Denison University in Granville, OH with a degree in Economics and lives in the Chicago land area with his wife and young daughter.
Mike has been in the Insurance business for 10 years focusing on Life, Health, Long Term Care, Property, and Casualty. Mike has been married for 13 years. He is a big Music Fan and enjoys coaching his children in soccer. He enjoys meeting clients face to face and helping them solve problems and making them feel at ease with life’s transitions.
Marc Lallier has been a licensed Life and Health agent since 2006. In his first year, Marc was awarded the President’s Trophy for being one of the top producers in the nation and has continued helping people with their Life and Health Insurance needs. Marc attributes his success to one simple principle “Do what is best for the client”. In 2010 Marc moved his focus away from Life and Health into the Medicare field, however, he still provides excellent customer service to his existing clients and would be more than happy to help you with whatever your insurance needs are. Marc is a Colorado native and was a home builder from 1996 to 2005. In 2005 Marc left the construction business and started in the insurance industry receiving his license in 2006. In 2007 Marc married his Wife Amy and in early 2008 started a family with the birth of his daughter Megan.
Lesli Carter McFalls
Lesli has been in the insurance industry since 2008. She has sold all lines of insurance and has found her love lies with Medicare clients. She is the mother of 3 children.
Griselda worked in the insurance market with a P&C license back in 2003 in the state of Tennessee. In 2006 she and her family moved to Colorado and continue to work in the insurance market until she became a mother and started working in banking and retail. She started out as a part of the administration team and then in 2020 she obtained her health and life license. She is fluent in Spanish and enjoys the outdoors and gathering with family and friends.
Brad has been offering insurance consultation since 1997 and prides himself on minimizing the out-of-pocket expenses for his clients. After a well-rounded career of agency ownership and brokering many carriers, he is able to simplify the confusion of Medicare and health insurance coverage to find the best solution available to you with first-class service.
Rebekah has been a part of the CDIS and SSI team since 2013, she started as part of the administration team and currently, she is an Education Specialist she received her Life, Health, and Accident License in the state of New Mexico and Texas in 2014 and in Oklahoma and Illinois in 2015. Rebekah is fluent in Spanish. On her time off she enjoys spending time with family, especially with her son Michael.
Brittany Riddle knows the importance of communicating simply and clearly. Her commitment to providing information regarding insurance needs in the simplest way is a top priority. Her expertise in communication and seeking to understand the client’s needs are a sure plus! Brittany enjoys Colorado outdoor living with her amazing family and pets.
“Always do your best and the rest will follow”
Beverly has been in the insurance industry since 2010. Her passion is helping seniors by teaching them the ABC&D of Medicare so they are able to make the best decision moving forward. Knowing there are many choices she wants to make sure they know their options. She believes putting the client’s needs first is most important. Beverly loves spending time with family and friends.
Peggy’s love of developing relationships with her customers has kept her working in the healthcare industry for over 30 years. Not only does she love the opportunity to meet so many wonderful people, but also allows her the chance to assist Medicare beneficiaries in selecting a plan which provides the affordable care they deserve. This, in turn, gives them the security and peace of mind they need. When Peggy isn’t working, she enjoys reading, bowling, and most of all spending time with her daughters and her grandchildren.
Lauren started working in healthcare in 2013. At the time She took care of her grandma through PCM, and as time went on she took care of a few more elderly individuals throughout the company. She then started at a company where she took care of individuals with special needs. Her experience has taught her an understanding of what different individuals might be looking for when it comes to their health and Medicare insurance. She has been selling health insurance since 2018. In her free time, she enjoys spending time with her son and fiancé, and she loves outdoor activities of all types.
“By definition and design, insurance provides Financial Peace and Protection for you and your family”.
Marcia has been a licensed insurance agent since 1988. Her longevity in the insurance field also indicates reliability. The approach she takes to planning with Seniors allows her to help them choose the appropriate Medicare Insurance Plan(s) for their needs. Providing the same level of care and service for her clients that she would expect for herself in a similar situation is ‘Job One’ for Marcia. She has been a member of her local Business Community since 1969 and has served as a Board member for numerous nonprofit organizations. She holds a Bachelor of Science degree in Business Administration. Marcia and her husband have two children and eight grandchildren.[